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Frequently Asked Questions and Answers for the Festival

Q:  Is there a cost to see the lights?
A:  There is no admission fee to see the many illuminations but donations are gratefully accepted.  Festival Ambassadors are located at the exit of Dufferin Islands to accept your donation and answer any questions you may have. A $5 to $10 per car donation is suggested.  

Q:    What are the donations used for?
A:    The money collected at Dufferin Islands is allocated for light and display purchases, as well as ongoing maintenance and refurbishment.

Q:    Who collects the donations?
A:    All proceeds are collected by the Winter Festival of Lights, which is a registered not-for-profit corporation.

Q:  How long are the lights on?
A:    The Winter Festival of Lights runs from November 6, 2010 – January 31, 2011 and both the illumination of the falls and the Festival’s illuminations are on from 5:00 pm to midnight.

Q:  Can you walk the entire Winter Wonderland lighting route?
A:    While you can walk the entire length of the Winter Wonderland lighting route along the Niagara Parkway, due to its length at over 5 km (3+ miles), we suggest you drive and then park in any of the parking lots located with the Parks to get a better view (or take pictures) of your favourite displays. Click here for the WFOL Map.

Q:  When are your events and concerts occurring?
A:    To see a complete list of events and activities visit our Events Calendar.

Q:  How do I purchase event tickets?
A:  Tickets for most of the events listed are available for purchase (M-F 9 am to 5 pm).  You may order them by calling toll-free at 1-800-563-2557 x 40.  

For ALL Group inquires contact the Festival office at 1-800-563-2557 x. 40 or 905 374-1616 (local calls) during regular business hours (M-F 9 am to 5 pm).  For all other events, contact the number listed with the event.

Q:  How do I volunteer?
A:  We always have the need for volunteers and we’d love to accommodate you.  You can register using our online application. You will then be notified by our Volunteer Coordinator about upcoming opportunities.  You may also call 905 374-1616 x. 23.

Q:  Where are the lights and displays located?
A:  The vast majority of the Festival’s lights and displays are located along a 5 km (3+ mile) stretch of the Niagara Parkway.

Other illuminations are located along Lundy’s Lane (a.k.a. Candy Cane Lane), Fallsview Blvd. and downtown (Queen St. & Centennial Square) Niagara Falls. Click here for the WFOL Map

Q:  Where can I park?
A:  The Fallsview parking lot, a paid parking lot, is available across from the Table Rock Centre along the Niagara Parkway.  It does offer free parking at times.  Visit www.niagaraparks.ca for details.  Another ideal location is the Skylon Tower parking lot located on Murray Hill (a.k.a. Snowflake Hill), while there is limited free parking at Dufferin Islands. 

Q:  Are tours available of the lights?
A:  See tours page.

Q:  When are there fireworks?
A:  Click here to see our fireworks schedule.  

Q:  How can my company become a Winter Festival of Lights sponsor?
A:  To discuss sponsorship and advertising opportunities contact Rick Morocco at 905 374-1616 x. 47.  



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